![]() ![]() ![]() (Do note however that you can only send broadcast messages to customers who have opted in and are aware of your privacy policy. Any replies get sent to you and you can liaise directly from there. ![]() When you message a WhatsApp business account, your message is delivered securely to the destination chosen by the business. You can also generate new business while keeping in touch with prospects via the app’s ‘broadcast list’ feature, which enables you to build a list of contacts, which you can message in one go e.g. Privacy and security for business messages Business Messaging Every WhatsApp message is protected by the same Signal encryption protocol that secures messages before they leave your device.Use the automated messages function to send your promo offer straight away to encourage engagement, but do try to personalise and engage with customers as you go so you can begin building those important relationships. Another common tactic is to offer something of value such as a discount code, a freebie or a valuable piece of information in exchange for their phone number.While you can’t push messages to contacts that don’t have your business number stored in their phone, you can encourage communication on this platform by putting a WhatsApp button on your website, so customers can quickly start a conversation with you.There are lots of ways you can grow your audience through WhatsApp Business: ![]()
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